So you took your new kicks out for a 10 mile spin and something's not quite right. Hey, we've been there! Take advantage of our generous return policy so we can help you find the right gear.
You might need a few days to try things out and we want you to have the perfect shoe so returns or exchanges with receipt gladly accepted within 30 days of purchase (except Track and Cross Country spikes and Final Sale items...see below).
Returns without receipt receive store credit based on the current selling price.
Custom Screen Printed items may not be returned.
Track and Cross Country Spikes: Unworn spikes in their original box may be returned within 10 days of purchase only.
Items marked "Final Sale" may not be returned or exchanged.
On Running 90 Day Try On Campaign: Test out any On Running shoe at home for 90 days commitment-free. If, by the time the 90 days are up, your not happy, return them for a full refund. Only one 90 Day Try On experience can be applied per customer. Offer expires 8/31/20.